SAN DIEGO – In an economic climate defined by uncertainty and a workforce demanding more than just a paycheck, American companies are facing an “influence recession.” Traditional top-down authority is yielding diminishing returns, and the social media model of influence, once seen as a marketing panacea, is proving hollow in building lasting customer and employee loyalty. The new, critical metric for success, according to leadership consultants and organizational psychologists, is a less tangible but far more potent asset: authentic influence. This isn’t the soft skill it was once dismissed as. It’s a strategic imperative directly impacting retention, innovation, and the bottom line. A recent Gallup poll shows that businesses with highly engaged employees—a direct result of influential leadership—are 21% more profitable. The challenge for leaders, from burgeoning startups to Fortune 500 giants, is that this form of influence cannot be mandated; it must be cultivated. Mark Taylor, a c...
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